Last updated: 12 June 2026

This Privacy Policy explains how Youth Discount Limited , trading as Youth Discount and Youth iD, collects, uses, stores, shares and protects personal data when you use our website, account features, Facebook Login, promotional offers and eligibility verification services.

We are committed to handling personal data in accordance with the UK General Data Protection Regulation , the Data Protection Act 2018 and other applicable data protection laws.

1. Who We Are

Youth Discount Limited is the data controller for the personal data we collect through our website and services.

Contact details:

Youth Discount Limited
Website: www.youthdiscount.com
Email: [email protected]

2. Who This Policy Applies To

This Privacy Policy applies to all users of our website and services, wherever they are located, including:

  • visitors to our website
  • users who create an account
  • users who access voucher codes or promotional offers
  • users who complete an eligibility verification process
  • users who contact us for support
  • users who sign in using Facebook Login or any other third-party login method

3. Personal Data We Collect

We may collect and process the following types of personal data.

Information you provide to us

This may include:

  • name
  • email address
  • date of birth
  • account details
  • information submitted during eligibility verification
  • information submitted through support forms, contact forms, emails or other communications
  • marketing preferences

Verification information

Where our platform requires verification of eligibility for certain offers, we may process information necessary to confirm eligibility. This may include:

  • student, apprentice, age-related or other eligibility information
  • institutional, organisational or other eligibility identifiers
  • email domain verification
  • other information required to confirm eligibility for an offer

We aim to collect only the minimum information necessary to complete verification.

Facebook Login information

If you choose to register or sign in using Facebook Login, we may receive personal data from Meta/Facebook depending on the permissions you grant. This may include:

  • your name
  • email address
  • Facebook user ID
  • profile picture
  • authentication information needed to let you sign in securely

We use Facebook Login data only to create, connect, secure and manage your Youth Discount or Youth iD account and to provide our services. We do not post to Facebook on your behalf.

Automatically collected information

When you use our website, we may automatically collect certain technical and usage information, including:

  • IP address
  • browser type
  • device information
  • pages visited
  • referral sources
  • approximate location derived from technical data
  • cookie and similar technology information

4. How We Use Your Personal Data

We use personal data for the following purposes:

  • providing access to voucher codes, promotional offers and account features
  • verifying eligibility for offers
  • enabling registration and login, including Facebook Login
  • maintaining, securing and improving our website and services
  • responding to enquiries and support requests
  • preventing fraud, abuse and misuse of promotional offers
  • sending service messages
  • sending marketing communications where permitted by law and where you have opted in or have not opted out
  • complying with legal, regulatory and contractual obligations

5. Legal Basis for Processing

We process personal data under the following lawful bases, depending on the circumstances.

Contract

Where processing is necessary to provide our services, manage your account, give you access to offers or respond to your requests.

Legitimate interests

Where processing is necessary for our legitimate interests, including:

  • operating and improving our platform
  • preventing fraud and abuse
  • verifying eligibility for offers
  • securing our website and systems
  • understanding how users interact with our services

Consent

Where we rely on consent, including for:

  • certain cookies and similar technologies
  • optional marketing communications
  • any other processing where consent is required by law

You may withdraw consent at any time.

Legal obligations

Where processing is necessary to comply with applicable legal or regulatory requirements.

6. Sharing of Data

We do not sell personal data.

We may share limited personal data with the following categories of recipients where necessary.

Service providers

We use third-party providers to support our platform, including:

  • website hosting providers
  • authentication and login providers
  • email service providers
  • customer support tools
  • analytics providers
  • email marketing platforms
  • security and fraud-prevention providers

These providers may process data only as necessary to provide their services to us.

Meta/Facebook

If you use Facebook Login, certain information may be exchanged with Meta/Facebook to authenticate your login and connect your Facebook account with our services. Meta’s use of your data is governed by Meta’s own terms and privacy policy.

Partner brands

When users access a promotion from a partner brand, we may share aggregated performance data, such as clicks or redemptions. We do not typically share personally identifiable user data with partner brands unless you provide it directly to the partner brand through their own website or service.

Legal, safety and fraud-prevention reasons

We may share information where necessary to comply with law, enforce our terms, protect users, prevent fraud or respond to lawful requests from public authorities.

7. International Data Transfers

Some of our service providers may process personal data outside the United Kingdom or European Economic Area.

Where this occurs, we take steps to ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses
  • the UK International Data Transfer Agreement or Addendum
  • adequacy regulations
  • other lawful transfer mechanisms

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.

This includes retaining data where needed to:

  • provide our services
  • maintain account access
  • verify eligibility
  • prevent fraud or misuse
  • respond to support requests
  • comply with legal obligations
  • resolve disputes
  • maintain security records

Verification data is retained only for as long as reasonably necessary for verification, audit, fraud prevention and legal compliance purposes, then deleted or anonymised where appropriate.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • operate and maintain the website
  • remember preferences
  • analyse website usage
  • improve user experience
  • support security and fraud prevention
  • support marketing where permitted

You can control cookies through your browser settings and, where available, through our cookie preference tools.

10. Your Data Protection Rights

Depending on your location and applicable law, you may have rights to:

  • request access to your personal data
  • request correction of inaccurate or incomplete data
  • request deletion of your personal data
  • object to certain processing activities
  • request restriction of processing
  • request data portability where applicable
  • withdraw consent where processing is based on consent
  • complain to a data protection authority

To exercise your rights, contact us at: [email protected]

We may need to verify your identity before responding to a request.

11. Data Deletion Instructions

You can request deletion of your personal data at any time. This deletion process is available to all users of Youth Discount and Youth iD, wherever they are located, and applies whether you created an account directly, used Facebook Login, used another login method, completed verification, accessed offers or contacted us for support.

How to request deletion from Youth Discount / Youth iD

To request deletion of your personal data, please email us at: [email protected]

Use the subject line:

Personal data deletion request

Please include enough information for us to identify your account or records, such as:

  • the email address associated with your Youth Discount or Youth iD account
  • the email address used for Facebook Login, if different
  • your name
  • any relevant details about the service you used

Please do not send unnecessary identification documents unless we ask for them. If we need more information to verify your identity or locate your data, we will contact you.

What we delete

Where applicable and where we are not required or permitted to retain the data, we will delete or anonymise personal data we hold about you, including:

  • account information
  • Facebook Login information received by us
  • verification information
  • marketing preferences
  • support messages
  • usage records that can reasonably identify you

We will also take reasonable steps to instruct relevant service providers to delete or anonymise personal data they process on our behalf.

What may be retained

We may retain limited personal data where necessary for legitimate legal or operational reasons, including:

  • compliance with legal obligations
  • fraud prevention and security
  • resolving disputes
  • enforcing our terms
  • maintaining records of deletion, suppression or opt-out requests
  • backup and disaster recovery systems, until the data is overwritten in line with our normal backup cycles

If we cannot delete certain data, we will explain why, unless we are legally prevented from doing so.

Response times

We will respond to deletion requests without undue delay and normally within one month of receiving your request or, where required, within one month of receiving information needed to verify your identity.

If a request is complex or we have received multiple requests from you, we may extend the response period where permitted by law. If we do this, we will tell you and explain why.

Removing Youth Discount / Youth iD from Facebook

If you used Facebook Login, you can also remove our app or website from your Facebook account:

  • Log in to Facebook
  • Go to Settings & privacy
  • Select Settings
  • Select Apps and websites
  • Find Youth Discount or Youth iD
  • Select Remove

Removing our app from Facebook may stop future Facebook Login access, but it does not automatically delete personal data we already hold. To request deletion of data held by Youth Discount or Youth iD, please use the deletion request process above.

If Facebook gives you an option to request that an app deletes your data, you may submit the request through Facebook. We will process deletion requests received through Meta/Facebook where available, as well as requests sent directly to us.

12. Marketing Communications

Where permitted, we may send marketing communications about offers, discounts and services.

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

We may still send non-marketing service messages, such as account, verification, security or legal notices.

13. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or online service can be guaranteed to be completely secure. You should keep your login details confidential and contact us if you believe your account has been compromised.

14. Third-Party Websites and Offers

Our website may link to partner brands, advertisers or third-party websites.

If you leave our website or provide information directly to a third party, that third party’s own privacy policy and terms will apply. We are not responsible for the privacy practices of third-party websites.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.

Where required by law, we will notify users of significant changes.

16. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office in the United Kingdom or with another relevant data protection authority.

Information Commissioner’s Office
Website: ico.org.uk